Software for Claims Intake & Consulting Firms

Claims tracking that feels organized.

We build the platform claims intake and consulting firms use to triage, assign, and track every claim — without a document lost in an email inbox.

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Open Claims
Water damage — Unit 12B
6h ago
Adjuster assigned, awaiting inspection report...
Auto collision — Claim #4471
6h ago
Documentation submitted, review scheduled for Thursday...
Liability review — Claim #4468
8h ago
Client submitted supplemental evidence, pending re-review...

18+

Firms deployed

5,200+

Claims tracked in 2025

4 days

Average setup time

97%

Firm retention

A claim tracked in an email inbox is a claim that goes stale.

Most consulting firms run intake through a shared inbox, adjuster assignment by memory, and document tracking on a spreadsheet. We build the system that puts every claim, document, and status update in one place.

Claims Intake & Triage

New claims logged and routed to the right consultant automatically.

Adjuster Assignment

Claims assigned and tracked across your full consulting team.

Document & Evidence Management

Photos, reports, and estimates tracked in one claim file.

Client Communication Portal

Clients check claim status and upload documents directly.

Claims Status Tracking

Every claim's stage visible at a glance, firm-wide.

Reporting & Analytics

Claim volume and resolution time tracked by consultant and type.

A magnifying glass reviewing a document

Claims Reviewed Today

37

The Waiting-On Question

"Waiting on documents" and "waiting on review" look identical in a shared inbox.

A claim's exact stage gets buried in a thread of forwarded emails, and a consultant ends up re-reading the whole chain just to answer the question a client already asked twice.

Deployments

Firms Tracking Every Claim

Miami Lakes Claims Consultants

Intake automation cut average claim assignment time from a day to an hour.

Doral Public Adjusting Group

Document tracking cut lost-evidence disputes to near zero.

Westchester Claims Advisory

Client portal cut inbound status-check calls by 65%.

Adjusting, Advisory, Or Both

A single-consultant practice and a multi-consultant firm track a caseload differently.

Public Adjusting Firms

Firms representing policyholders that need document evidence organized per claim.

Multi-Consultant Claims Firms

Firms coordinating several consultants that need caseload visibility firm-wide.

Insurance Claims Advisory Groups

Advisory groups that need reporting on claim volume and resolution time.

"I used to lose track of which claims were waiting on documents versus waiting on review. Now every claim's exact stage is one click away."

— Managing Consultant, Miami Lakes, FL

Process

From intake to your first claim triaged

01

Discovery Call

We map your current intake and assignment workflow.

02

Configuration

Your claim types and consultant roster set up to match your firm.

03

Migration

Existing claim files and client records imported without data loss.

04

Go Live

You're running your full caseload from one system, with support on call.

Consultant To Consultant

What's stuck in limbo is always the first thing a managing consultant asks about.

A claim's stage is a status, not a guess

Waiting-on-documents and waiting-on-review look different at a glance, not buried in an email thread.

One build cost across every consultant's seat

Adding a fourth or fifth consultant to the firm doesn't add a recurring license fee.

Built for every claim type

Property, auto, and liability claims each get their own intake and document workflow.

A missing-document question gets a same-day answer

Not a ticket queue — the person who configured your intake workflow picks up.

Nothing To Re-Route

Your carrier portals and e-signature provider stay exactly as they are.

Insurance Carrier Portals E-Signature Text & Email Alerts Payment Processors Accounting Software

FAQ

What consultants tend to ask upfront.

Do you work with solo public adjusters?

Yes. Most of our deployments start with a single consultant and scale as the firm adds staff.

Can this handle multiple claim types?

Yes — property, auto, and liability claims are all tracked with their own intake and document workflows.

What does onboarding involve?

A discovery call, configuration of your claim types, and a guided migration of active claim files.

Can clients upload documents themselves?

Yes — the client portal lets policyholders upload evidence directly to their claim file.

Can we track consultant workload?

Yes — reporting shows claim volume and resolution time by consultant and claim type.

Is our claim data secure?

Yes — claim files, documents, and client data are encrypted in transit and at rest.

Ready to know every claim's exact stage?

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